We value the protection of your personal data. This Privacy Statement explains how we collect, use, store, and protect your personal information when you submit it through the “Contact Us” form on this website.
1. Scope of Information Collection
When you complete and submit this form, we may collect the following information: subject (e.g., service inquiry, business cooperation, complaints and suggestions, others), last name, first name, email, phone number, company/organization name, position/title, country/region, and your request/message.
2. Purpose of Information Use
Your personal data will be used for the following purposes:
(1) To process and respond to your inquiries, requests, or feedback;
(2) To establish and maintain business communication and cooperation with you;
(3) To improve our products, services, and user experience;
(4) To comply with legal, regulatory, or supervisory requirements when necessary.
3. Data Storage and Cross-Border Transfer
Given the cross-border nature of our business, the information you provide may be transferred to overseas servers or processed by overseas partners. We will adopt reasonable technical and administrative measures to ensure that your data is adequately protected during transfer and storage.
4. Information Sharing and Disclosure
We will not provide your personal data to unrelated third parties without your consent, except in the following circumstances:
(1) Where required by law, regulations, or regulatory authorities;
(2) Where necessary to perform a contract or provide services to you;
(3) Where shared with service providers offering technical or operational support to us (under strict confidentiality obligations).
5. Data Security
We will take reasonable and necessary technical and organizational measures to prevent unauthorized access, disclosure, alteration, or loss of your personal information.
6. Data Retention Period
We will retain your personal information for as long as reasonably necessary to fulfill the purposes described above, unless a longer retention period is required or permitted by law.